THE LITTLE DETAILS
Cancellation policy
Plans change. We’ll help where we can.
Last updated October 20, 2026
01Before you pay
You can edit quantities or remove items in your bag. Leaving checkout without completing payment does not place a paid order. Returning from Stripe keeps your bag available in the same browser tab.
02After you pay
Email marketing@auriabare.com as soon as possible with your order reference and “Cancel order” in the subject. We can cancel orders that have not entered fulfillment. Sending a request alone does not confirm cancellation; please wait for our reply.
03Once an order is being fulfilled
We may be unable to stop packing or dispatch. If cancellation is no longer possible, eligible unopened products can be returned under our Refund policy. This does not limit your rights when we cannot ship as promised.
04Cancellation refunds
Confirmed cancellations before fulfillment receive a full refund, including shipping, to the original payment method. We initiate refunds within 5 business days; bank processing can take another 5–10 business days.